Pre-Bookings

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Carlow County Museum is delighted to welcome back visitors to the museum. The health and safety of our visitors and staff is our greatest concern.

With that in mind we would ask you to please take a moment to familiarise yourself with our Reopening Guidelines below before you visit. Please scroll for general admission information and details about the available timeslots.

Admission remains FREE but pre-booking will be an essential requirement. You can book your place by phoning the Museum on 059-9131554 or emailing museum@carlowcoco.ie

Opening Hours and available timeslots

Carlow County Museum and Tourist Office will be opened from Monday to Friday, 10.00am – 12.30pm, with last admission at 12 noon; and 2.00pm – 4.30pm, with last admission at 4.00pm.

In order to make the visit safe for visitors and staff you will be asked to choose one of these time slots for your time of arrival:

For the 10.00am to 12.30pm opening hours, the visiting slots are:

10.00am; 10.20am, 10.40am, 11.00am, 11.20am, 11.40am and 12 noon.

Last admission is 12.00 noon to allow visitors to view the exhibits, complete their tour and allow the Museum to undertake necessary Covid-19 protocols.

For the 2.00pm to 4.30pm opening hours, the visiting slots are:

2.00pm; 2.20pm, 2.40pm, 3.00pm, 3.20pm, 3.40pm and 4.00pm.

The Museum will not be opened at Weekends or Bank Holidays for the present.

Group sizes will be limited to six people from a family or social unit. For the moment we will not be facilitating larger group bookings, such as school groups, at this time due to physical distancing requirements.

Last admission is 4.00pm to allow visitors to view the exhibits, complete their tour and allow the Museum to undertake necessary Covid-19 protocols.

Pre-Booking Requirements

Your booking will be the only booking for that time slot. Visitors can pre-book their visits by phoning or emailing the museum. In order to confirm a booking, they will have to provide a contact name, address, telephone/ mobile number and email of at least one member of the visiting party. This is for Covid-19 contact tracing and for us to send an email confirming the booking and the Covid-19 protocols and conditions that the visitors must follow when they arrive at the Museum.

At the time of booking the lead visitor must confirm that all members of the group are well, do not have a cough, fever, and/or shortness of breath or breathing difficulties in the last two weeks. That all members have not knowingly come into contact with a person who has been required to undergo testing, awaiting results of a test or has tested positive for Coronavirus (Covid-19). That all members are not waiting to undergo testing, awaiting results of a test or has tested positive for Coronavirus (Covid-19) within the past two weeks. That all members have not been told to self-isolate within the past two weeks. That all members have not travelled to Ireland from abroad within the past two weeks and should be in quarantine. Anyone answering Yes to these questions will not be admitted.

Arrival at Carlow County Museum

Visitors will present themselves at the Museum at the required time where they will be met by a member of the Museum staff. The Museum staff member will check the details, ask the lead visitor to confirm there are no changes in their Covid-19 circumstances and to re-outline the Museum’s Covid-19 protocols. 

Carlow County Council, Carlow County Museum’s parent body, are committed to protecting and respecting your privacy. Any personal information which you provide to us will be treated with the highest standards of security and confidentiality, in accordance with the Data Protection Acts 1988 – 2018. To allow for Public Health Requirements, the contact information and Coronavirus answers you provide will be disposed of within 21 days.

Health and Safety Protocols during your visit

Hand sanitising points have been installed throughout the Museum. 

Sanitary facilities and contact-sensitive areas such as doors and handles, are thoroughly sanitised several times a day.

The exhibition spaces have been given specific routing to avoid contact with visitors walking in the opposite direction. This is also why the entrance and exit to the museum are kept separate. All routes along with the exit are clearly indicated by means of arrows and signs.

The rules for social distancing apply in Carlow County Museum; our entire set-up is aimed at ensuring that you can comfortably maintain the desired distance of at least 2 metres.

Every visitor is required to wear a face mask for the duration of their visit. Our staff will be shielded behind a perspex screen at reception and will wear face masks when in the galleries.

The COVID-19 Safety Charter

The COVID-19 Safety Charter is a Government-endorsed initiative to reinforce confidence in domestic and overseas visitors in Irish tourism businesses. The COVID-19 Safety Charter is designed to give comfort and reassurance to our visitors and employees that Carlow County Museum is operating safely.

Fáilte Ireland has issued sector specific guidelines for tourism and hospitality businesses to guide us in how best to meet the Government’s public health advice; by being awarded this Charter, we and all our employees are agreeing to follow the recommended guidelines for the tourism and hospitality sector.

We can confirm that our employees have completed COVID-19 hygiene and safety control training as set out in the Terms & Conditions of the Charter which includes:

 

  • A clear understanding of the COVID-19 infection; 
  • An awareness of their role in and responsibility for helping prevent the spread of the COVID-19 virus; 
  • A clear understanding of standard precautions surrounding infection control; 
  • A clear understanding of the correct hand-washing techniques and practices; 
  • A clear understanding of how to apply this knowledge to their place of work.

                                                                                                                                                                                                                                                           The Safety Charter demonstrates to our visitors and employees that we, as a tourism attraction, are operating in line with current Government public health advice and with safety and cleaning protocols in place.

The Covid-19 Safety Charter is endorsed by Fáilte Ireland and the Government of Ireland.

Our Contact Details

If you have any queries or questions, please do not hesitate to contact us on any of the below:

Address

Carlow County Museum & Carlow Tourist Office,
College Street,
Carlow Town,
Co. Carlow,
R93 E3T2,
Ireland.

Phone

+353 (059) 9131554

Email

museum@carlowcoco.ie

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For regular updates please follow our social media channels or subscribe to our Museum Newsletter by clicking here.

A copy of our COVID-19 Visitor Guidelines can be viewed via the link below.

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